Turn the ballpark quote into a home run!
Just Give Me A Ballpark Price…
You hire well trained service technicians and provide them with the tools to do the job right, and with high quality. Your price has to reflect that. But now, a customer is on the phone and they want you to provide them with a “ballpark” price. Obviously they are trying to compare you to your competitors based on price alone.
Your entire organization needs to know why the price you must charge is a better price for the customer and how to explain that to the customer.
Online Courses – Available 24/7
Take advantage of the online courses offered on My Learning Center to help your team prepare to address this issue with your customers.
Course Title: Only YOU Can Prevent Objections
Instructor: Richard Harshaw Hours: 1
Course Title: Five Customer Buying Principles
Instructor: Bill Kinnard Hours: 1
Course Title: Your 60 Second Sales Pitch
Instructor: Beth Goldstein Hours: 1
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